{"id":195,"date":"2021-12-16T06:51:38","date_gmt":"2021-12-15T22:51:38","guid":{"rendered":"https:\/\/www.curtinalumni.hk\/wordpress\/?page_id=195"},"modified":"2023-03-14T09:12:28","modified_gmt":"2023-03-14T01:12:28","slug":"3-coping-with-artificial-intelligence-in-the-workplace","status":"publish","type":"page","link":"https:\/\/www.curtinalumni.hk\/wordpress\/3-coping-with-artificial-intelligence-in-the-workplace\/","title":{"rendered":"3. Coping with Artificial Intelligence in the Workplace"},"content":{"rendered":"\n<h1 class=\"has-text-align-center wp-block-heading\"><style>\n      .multicolortext {\n        background-image: linear-gradient(to left, violet, indigo, green, blue, yellow, orange, red);\n        -webkit-background-clip: text;\n        -moz-background-clip: text;\n        background-clip: text;\n        color: transparent;\n      }\n    <\/style><span class=\"multicolortext\"><strong>Knowledge Sharing<\/strong><\/span><\/h1>\n\n\n\n<h2 class=\"has-text-align-center wp-block-heading\">3. Coping with Artificial Intelligence in the Workplace<\/h2>\n\n\n\n<p class=\"has-text-align-center\"><strong>Enterprises are speeding up their digitalization and exploring<\/strong><br><strong>innovative business models.&nbsp; Many work processes previously done<\/strong><br><strong>by human are automated now.&nbsp; How should employees cope with<\/strong><br><strong>the challenges and what skills are important now?<\/strong><\/p>\n\n\n\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"193\" src=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-51-1.png?resize=640%2C193&#038;ssl=1\" alt=\"\" class=\"wp-image-197\" srcset=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-51-1.png?w=875&amp;ssl=1 875w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-51-1.png?resize=300%2C91&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-51-1.png?resize=768%2C232&amp;ssl=1 768w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"has-text-align-center has-luminous-vivid-orange-color has-text-color wp-block-heading\"><strong>Artificial Intelligence (AI)<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-left\">\u25e6 <strong>John McCarthy invented the term in 1950. Science that uses computer algorithms to replicate human intelligent behavior by machines with minimal human intervention is called artificial intelligence (AI)<\/strong><\/p>\n\n\n\n<p>\u25e6<strong> <span style=\"color:#ff6900;\">Accenture<\/span>, the global consulting company reported on AI systems<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>can reinvent how business run, compete and thrive<\/li>\n\n\n\n<li>increase corporate profitability and labor productivity by 40%<\/li>\n<\/ul>\n\n\n\n<p>\u25e6 <strong><span style=\"color:#ff6900;\">KPMG<\/span>, the global consulting and accounting firm indicated<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>50% percent of the work human perform in the workplace today could be automated.<\/li>\n<\/ul>\n\n\n\n<p>\u25e6 <strong><span style=\"color:#ff6900;\">Reuters International News<\/span> reported<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>lawmakers in Europe have agreed on the need for European Union wide legislation that would regulate robots and their use (liability for the actions of robots including self-driving cars)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"has-text-align-center has-luminous-vivid-orange-color has-text-color wp-block-heading\"><strong>Advantages of AI<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Increase efficiency, can handle repetitive tasks<\/strong><\/li>\n\n\n\n<li><strong>Improved work flows across an organization<\/strong><\/li>\n\n\n\n<li><strong>Lower human error rates<\/strong><\/li>\n\n\n\n<li><strong>Deeper data analysis<\/strong><\/li>\n\n\n\n<li><strong>More informed decision making<\/strong><\/li>\n\n\n\n<li><strong>Employees can focus on creative solutions<\/strong><\/li>\n\n\n\n<li><strong>Make life a little easy for human<\/strong><\/li>\n<\/ul>\n\n\n\n<h2 class=\"has-text-align-center has-luminous-vivid-orange-color has-text-color wp-block-heading\"><strong>Disadvantages of AI<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>High costs of creation: as AI require updating the hardware every day and software need to get updated with time to meet the latest requirements<\/strong><\/li>\n\n\n\n<li><strong>Making human lazy: AI applications automate the majority of the work flow.<\/strong><\/li>\n\n\n\n<li><strong><span style=\"color:#ff6900;\">Unemployment<\/span><\/strong><\/li>\n\n\n\n<li><strong>No emotions<\/strong><\/li>\n\n\n\n<li><strong>No thinking out of the program<\/strong><\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n<h2 class=\"has-luminous-vivid-orange-color has-text-color wp-block-heading\"><strong>A Business Model<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\">\n<li><strong>Is an outline of how a company plans to make money with its product and from customer<\/strong><\/li>\n<\/ol>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\" start=\"2\">\n<li><strong>What product or service a company will sell?<\/strong><\/li>\n<\/ol>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\" start=\"3\">\n<li><strong>How it intends to market that product or service?<\/strong><\/li>\n<\/ol>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\" start=\"4\">\n<li><strong>What kind of expenses it will face?<\/strong><\/li>\n<\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"5\">\n<li><strong>How it expects to turn a profit?<\/strong><\/li>\n<\/ol>\n\n\n\n<p><\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"366\" height=\"663\" src=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-52.png?resize=366%2C663&#038;ssl=1\" alt=\"\" class=\"wp-image-201 size-full\" srcset=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-52.png?w=366&amp;ssl=1 366w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-52.png?resize=166%2C300&amp;ssl=1 166w\" sizes=\"auto, (max-width: 366px) 100vw, 366px\" \/><\/figure><\/div>\n\n\n\n<h2 class=\"has-text-align-center has-luminous-vivid-orange-color has-text-color wp-block-heading\"><strong>Business Models<\/strong><\/h2>\n\n\n\n<p><strong><span style=\"color:#700fa0;\">Business models<\/span> continually evolve as companies react to changes and reposition to avoid risks and seize opportunities.<\/strong><\/p>\n\n\n\n<h2 class=\"has-text-align-center has-luminous-vivid-orange-color has-text-color wp-block-heading\">Digital<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"254\" src=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-53.png?resize=640%2C254&#038;ssl=1\" alt=\"\" class=\"wp-image-204\" srcset=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-53.png?w=742&amp;ssl=1 742w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-53.png?resize=300%2C119&amp;ssl=1 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n<\/div>\n\n\n<p><strong><span style=\"color:#700fa0;\">Digital<\/span> enables scale, quality, data processing, machine to machine communication and senor based on surveillance.<\/strong><\/p>\n\n\n\n<h2 class=\"has-text-align-center has-luminous-vivid-orange-color has-text-color wp-block-heading\"><strong>Business Models Be Digital<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong><span style=\"color:#700fa0;\">Digital<\/span> emphasizes the core logic and make business models even more important.<\/strong><\/li>\n\n\n\n<li><strong><span style=\"color:#700fa0;\">Digital<\/span> affects the organizational design in different business models in specific ways.<\/strong><\/li>\n\n\n\n<li><strong>Finally, the process of <span style=\"color:#700fa0;\">digitization<\/span> has to be aligned with the logic of the business.<br>Knut Haanaes, Professor IMD<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"384\" src=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-54.png?resize=640%2C384&#038;ssl=1\" alt=\"\" class=\"wp-image-205\" srcset=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-54.png?w=799&amp;ssl=1 799w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-54.png?resize=300%2C180&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-54.png?resize=768%2C461&amp;ssl=1 768w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<h2 class=\"has-text-align-center has-luminous-vivid-orange-color has-text-color wp-block-heading\"><strong>Digital Business Models<\/strong><\/h2>\n\n\n\n<p><strong><span style=\"color:#ff6900;\">Digital<\/span> allows firms to develop new business models<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><span style=\"color:#700fa0;\">Amazon<\/span> branching out into cloud services<\/strong><\/li>\n\n\n\n<li><strong><span style=\"color:#700fa0;\">IBM<\/span> moving out from hard ware products to service and now again to analytics<\/strong><\/li>\n\n\n\n<li><strong><span style=\"color:#700fa0;\">Netflix<\/span> continuously moving into the next delivery platform<\/strong><\/li>\n\n\n\n<li><strong>Car producers were with electric and self-driving cars now<\/strong><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"332\" src=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-55.png?resize=640%2C332&#038;ssl=1\" alt=\"\" class=\"wp-image-206\" srcset=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-55.png?w=916&amp;ssl=1 916w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-55.png?resize=300%2C156&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-55.png?resize=768%2C398&amp;ssl=1 768w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<h2 class=\"has-text-align-center has-luminous-vivid-orange-color has-text-color wp-block-heading\"><strong>Business Processes<\/strong><\/h2>\n\n\n\n<p><strong>Appianhttps:\/\/appian.com \u203a bpm \u203a business-process-definition<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Developing and managing products and services.<\/strong><\/li>\n\n\n\n<li><strong>Marketing and selling products and services.<\/strong><\/li>\n\n\n\n<li><strong>Delivering services.<\/strong><\/li>\n\n\n\n<li><strong>Managing customer service.<\/strong><\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"419\" height=\"420\" src=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-57.png?resize=419%2C420&#038;ssl=1\" alt=\"\" class=\"wp-image-208\" srcset=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-57.png?w=419&amp;ssl=1 419w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-57.png?resize=300%2C300&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-57.png?resize=150%2C150&amp;ssl=1 150w\" sizes=\"auto, (max-width: 419px) 100vw, 419px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"417\" height=\"420\" src=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-58.png?resize=417%2C420&#038;ssl=1\" alt=\"\" class=\"wp-image-209\" srcset=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-58.png?w=417&amp;ssl=1 417w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-58.png?resize=298%2C300&amp;ssl=1 298w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-58.png?resize=150%2C150&amp;ssl=1 150w\" sizes=\"auto, (max-width: 417px) 100vw, 417px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"has-text-align-center has-luminous-vivid-orange-color has-text-color wp-block-heading\"><strong>Work Processes by Robotics and Automation<\/strong><\/h2>\n\n\n\n<p><strong><span style=\"color:#700fa0;\">MCKINSEY Global Institute\u2019s (a global management consulting leader)<\/span> recent report about the future of work concludes<\/strong><\/p>\n\n\n\n<p><strong>Workers require less education to perform the work hit the hardest by AI such as machine operators, factory and food workers.<\/strong><\/p>\n\n\n\n<p><strong>The situation could be more serious in wealthy nations like US, Germany &amp; etc.&nbsp; Researchers estimate up to one third of the workforce will be affected<\/strong><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>A fully automated car assembly Line by robotic arms at <span class=\"has-inline-color has-vivid-cyan-blue-color\">Hyundai<\/span><\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"224\" src=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-59.png?resize=640%2C224&#038;ssl=1\" alt=\"\" class=\"wp-image-210\" srcset=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-59.png?resize=1024%2C358&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-59.png?resize=300%2C105&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-59.png?resize=768%2C268&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-59.png?w=1033&amp;ssl=1 1033w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n<\/div>\n\n\n<p><strong>A former CEO of McDonald in US said it\u2019s cheaper to buy a <span style=\"color:#700fa0;\">robotic arm<\/span> than hiring worker bagging French fries; and finds <span style=\"color:#700fa0;\">self-service order machine<\/span> more efficient than cashier staff receiving order and payment.<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"168\" src=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-61.png?resize=640%2C168&#038;ssl=1\" alt=\"\" class=\"wp-image-212\" srcset=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-61.png?w=909&amp;ssl=1 909w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-61.png?resize=300%2C79&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-61.png?resize=768%2C202&amp;ssl=1 768w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"456\" height=\"378\" src=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-62.png?resize=456%2C378&#038;ssl=1\" alt=\"\" class=\"wp-image-213\" srcset=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-62.png?w=456&amp;ssl=1 456w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-62.png?resize=300%2C249&amp;ssl=1 300w\" sizes=\"auto, (max-width: 456px) 100vw, 456px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"459\" height=\"375\" src=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-63.png?resize=459%2C375&#038;ssl=1\" alt=\"\" class=\"wp-image-214\" srcset=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-63.png?w=459&amp;ssl=1 459w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-63.png?resize=300%2C245&amp;ssl=1 300w\" sizes=\"auto, (max-width: 459px) 100vw, 459px\" \/><\/figure>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>\n\n\n\n<p><strong>Walmart, many leading retails stores, supermarkets and convenience stores equipped with <span style=\"color:#700fa0;\">automated self-check out<\/span><\/strong><\/p>\n\n\n\n<p><strong><span style=\"color:#700fa0;\">Robot<\/span> perform surgeries previously done by surgeon\u2019s hand<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"294\" src=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-64.png?resize=640%2C294&#038;ssl=1\" alt=\"\" class=\"wp-image-215\" srcset=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-64.png?w=920&amp;ssl=1 920w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-64.png?resize=300%2C138&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-64.png?resize=768%2C353&amp;ssl=1 768w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<p><strong><span style=\"color:#700fa0;\">Online<\/span> insurance quotation previously handled by broker in person<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"351\" src=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-65.png?resize=640%2C351&#038;ssl=1\" alt=\"\" class=\"wp-image-216\" srcset=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-65.png?w=900&amp;ssl=1 900w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-65.png?resize=300%2C165&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-65.png?resize=768%2C422&amp;ssl=1 768w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<p><strong><span class=\"has-inline-color has-luminous-vivid-orange-color\">MCKINSEY Global Institute\u2019s<\/span> recent report of<span style=\"color:#700fa0\" class=\"has-inline-color\"> The Future of Work After COVID 19 <\/span>concluded<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><span style=\"color:#700fa0\" class=\"has-inline-color\">Estimated<\/span> 1 out of every 16 employees would change job or occupation<\/strong><\/li>\n\n\n\n<li><strong><span style=\"color:#700fa0\" class=\"has-inline-color\">Advised<\/span> employees should learn more professional skills for securing their jobs<\/strong><\/li>\n\n\n\n<li><strong><span style=\"color:#700fa0\" class=\"has-inline-color\">Expected <\/span>machine would replace more &amp; more jobs in coming year<\/strong><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"581\" height=\"464\" src=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-66.png?resize=581%2C464&#038;ssl=1\" alt=\"\" class=\"wp-image-217\" srcset=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-66.png?w=581&amp;ssl=1 581w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-66.png?resize=300%2C240&amp;ssl=1 300w\" sizes=\"auto, (max-width: 581px) 100vw, 581px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"has-text-align-center has-luminous-vivid-orange-color has-text-color wp-block-heading\"><strong>World Economic Forum 2020<\/strong><\/h2>\n\n\n\n<p><strong>Concluded out of the advantages and disadvantages of Artificial Intelligence (AI), soft skills are demanded by global enterprises.<\/strong><\/p>\n\n\n\n<p><strong>1. <span style=\"color:#700fa0\" class=\"has-inline-color\">Critical thinking<\/span>, 2. <span style=\"color:#700fa0\" class=\"has-inline-color\">Analysis<\/span>, 3. <span style=\"color:#700fa0\" class=\"has-inline-color\">Problem solving<\/span>, 4. Self-a<span style=\"color:#700fa0\" class=\"has-inline-color\">ssessment<\/span> and 5. <span style=\"color:#700fa0\" class=\"has-inline-color\">Active learning<\/span><\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"279\" src=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-67.png?resize=640%2C279&#038;ssl=1\" alt=\"\" class=\"wp-image-219\" srcset=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-67.png?w=903&amp;ssl=1 903w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-67.png?resize=300%2C131&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-67.png?resize=768%2C335&amp;ssl=1 768w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"367\" src=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-68.png?resize=640%2C367&#038;ssl=1\" alt=\"\" class=\"wp-image-220\" srcset=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-68.png?w=750&amp;ssl=1 750w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-68.png?resize=300%2C172&amp;ssl=1 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<h2 class=\"has-text-align-center has-luminous-vivid-orange-color has-text-color wp-block-heading\"><strong>The 5 soft skills mostly demanded by enterprises<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\">\n<li><mark style=\"background-color:rgba(0, 0, 0, 0);color:#700fa0\" class=\"has-inline-color\"><strong>Communication skills<\/strong><\/mark><\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0);color:#700fa0\" class=\"has-inline-color\"><strong>Social skills<\/strong><\/mark><\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0);color:#700fa0\" class=\"has-inline-color\"><strong>Creativity and an innovative mind<\/strong><\/mark><\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0);color:#700fa0\" class=\"has-inline-color\"><strong>Active learning<\/strong><\/mark><\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0);color:#700fa0\" class=\"has-inline-color\"><strong>Problem solving skills<\/strong><\/mark><\/li>\n<\/ol>\n\n\n\n<h2 class=\"has-text-align-center has-luminous-vivid-orange-color has-text-color wp-block-heading\">1. <strong>Communication Skills<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-left\"><strong><span style=\"color:#700fa0\" class=\"has-inline-color\">Communication skills<\/span> \u2013 AI is not yet capable of<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Employees should acquire<\/strong><ul><li><strong>Impressive presentation skills<\/strong><\/li><\/ul>\n<ul class=\"wp-block-list\">\n<li><strong>Persuasive negotiation skills<\/strong><\/li>\n\n\n\n<li><strong>Debating skills<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>By effective communication, employees can<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>Build good relationship with supervisor and colleague<\/strong><\/li>\n\n\n\n<li><strong>Improve teamwork and collaboration<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><span style=\"color:#700fa0\" class=\"has-inline-color\">Steps<\/span><\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>Establish meaningful conversations<\/strong><\/li>\n\n\n\n<li><strong>Learn to be a good listener<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"has-text-align-center has-luminous-vivid-orange-color has-text-color wp-block-heading\">2. Social Skills<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"558\" height=\"417\" src=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-69.png?resize=558%2C417&#038;ssl=1\" alt=\"\" class=\"wp-image-221\" srcset=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-69.png?w=558&amp;ssl=1 558w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-69.png?resize=300%2C224&amp;ssl=1 300w\" sizes=\"auto, (max-width: 558px) 100vw, 558px\" \/><\/figure>\n<\/div>\n\n\n<p><strong><span style=\"color:#700fa0\" class=\"has-inline-color\">Social skills <\/span>\u2013 AI has not yet built with it<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><span class=\"has-inline-color has-vivid-green-cyan-color\">Employee <\/span>should acquire skills of empathy, engage with others, ask open-ended questions to start talking with others<\/strong><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>By effective social skills, <span class=\"has-inline-color has-vivid-green-cyan-color\">employee <\/span>can<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>know different people from different industries<\/strong><\/li>\n\n\n\n<li><strong>Can get to know superior and be promoted more easily<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><span class=\"has-inline-color has-vivid-green-cyan-color\">Steps<\/span><\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>Join different networking events<\/strong><\/li>\n\n\n\n<li><strong>Attend company annual dinner and gatherings<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"has-text-align-center has-luminous-vivid-orange-color has-text-color wp-block-heading\"><strong>3. Creativity and An Innovative Mind<\/strong><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"354\" src=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-70.png?resize=640%2C354&#038;ssl=1\" alt=\"\" class=\"wp-image-222\" srcset=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-70.png?w=702&amp;ssl=1 702w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-70.png?resize=300%2C166&amp;ssl=1 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n<\/div>\n\n\n<p><strong>C<span style=\"color:#700fa0\" class=\"has-inline-color\">reativity and an innovative mind \u2013 AI have not yet learnt them<\/span><\/strong><\/p>\n\n\n\n<p><strong><span class=\"has-inline-color has-vivid-green-cyan-color\">Employee <\/span>should acquire<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>&nbsp;The skill to think out of the box.<\/strong><\/li>\n\n\n\n<li><strong>&nbsp;Effective creativity and innovation can be significantly improved by <span class=\"has-inline-color has-vivid-green-cyan-color\">employee\u2019s<\/span> training and practice<\/strong><\/li>\n<\/ul>\n\n\n\n<p><strong><span class=\"has-inline-color has-vivid-green-cyan-color\">Step<\/span><\/strong><\/p>\n\n\n\n<p><strong>Group brainstorming can sort and filter ideas for making plan<\/strong><\/p>\n\n\n\n<h2 class=\"has-text-align-center has-luminous-vivid-orange-color has-text-color wp-block-heading\">4. <strong>Active learning<\/strong><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"406\" height=\"289\" src=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-71.png?resize=406%2C289&#038;ssl=1\" alt=\"\" class=\"wp-image-223\" srcset=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-71.png?w=406&amp;ssl=1 406w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-71.png?resize=300%2C214&amp;ssl=1 300w\" sizes=\"auto, (max-width: 406px) 100vw, 406px\" \/><\/figure>\n<\/div>\n\n\n<p><strong><span style=\"color:#700fa0\" class=\"has-inline-color\">Active learning \u2013 AI require programming and a database to function<\/span><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><span class=\"has-inline-color has-vivid-green-cyan-color\">Employee <\/span>should develop a habit to<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>Keep updating knowledge<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><span class=\"has-inline-color has-vivid-green-cyan-color\">Step<\/span><\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>keep learning new things and techniques for employment<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><span class=\"has-inline-color has-vivid-green-cyan-color\">Employee <\/span>should acquire self-assessment skills<\/strong><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><span class=\"has-inline-color has-vivid-green-cyan-color\">Step<\/span><\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>by regularly review own self by short to long term goals for career growth<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"has-text-align-center has-luminous-vivid-orange-color has-text-color wp-block-heading\">5. <strong>Problem Solving Skills<\/strong><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"547\" height=\"461\" src=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-72.png?resize=547%2C461&#038;ssl=1\" alt=\"\" class=\"wp-image-224\" srcset=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-72.png?w=547&amp;ssl=1 547w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-72.png?resize=300%2C253&amp;ssl=1 300w\" sizes=\"auto, (max-width: 547px) 100vw, 547px\" \/><\/figure>\n<\/div>\n\n\n<p><strong><span style=\"color:#700fa0\" class=\"has-inline-color\">Problem solving skills \u2013 AI has not yet capable to do<\/span><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><span class=\"has-inline-color has-vivid-green-cyan-color\">Employee <\/span>should acquire the skill to<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>analyse data and think critically<\/strong><\/li>\n\n\n\n<li><strong>learn to enhance own strengths<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>By effective solving skills <span class=\"has-inline-color has-vivid-green-cyan-color\">employee <\/span>can<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>form judgement by the analysis of facts and evidence<\/strong><\/li>\n\n\n\n<li><strong>process incidents involving human relationship<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"has-text-align-center has-luminous-vivid-orange-color has-text-color wp-block-heading\"><strong>Coping with Artificial Intelligence in the workplace <\/strong><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"366\" src=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-73.png?resize=640%2C366&#038;ssl=1\" alt=\"\" class=\"wp-image-225\" srcset=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-73.png?w=691&amp;ssl=1 691w, https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-73.png?resize=300%2C171&amp;ssl=1 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"has-text-align-center wp-block-heading\"><strong><span style=\"color:#700fa0\" class=\"has-inline-color\">Conclusion<\/span><\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Jobs requiring human interaction are at<span class=\"has-inline-color has-vivid-green-cyan-color\"> low risk<\/span> being replaced by robots and automation, examples of medical doctors, nurses, teachers, lawyers and social workers.<\/strong><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Regardless of the impact by Artificial Intelligence set on <span class=\"has-inline-color has-vivid-green-cyan-color\">employees, life-long<\/span> learning and occupational training are the essential survival tools to secure employments.<\/strong><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><span class=\"has-inline-color has-vivid-green-cyan-color\">Employer <\/span>should act ethically for the displaced employees.&nbsp;&nbsp; The older and immobile workers who are unlikely to opt for retraining<\/strong><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"267\" height=\"83\" src=\"https:\/\/i0.wp.com\/www.curtinalumni.hk\/wordpress\/wp-content\/uploads\/2021\/12\/image-50.png?resize=267%2C83&#038;ssl=1\" alt=\"\" class=\"wp-image-171\"\/><\/figure>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>3. Coping with Artificial Intelligence in the Workplace Enterprises are speeding up their digitalization and exploringinnovative business models.&nbsp; Many work processes previously doneby human are automated now.&nbsp; How should employees cope withthe challenges and what [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-195","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"publishpress_future_action":{"enabled":false,"date":"2026-06-25 11:50:28","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.curtinalumni.hk\/wordpress\/wp-json\/wp\/v2\/pages\/195","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.curtinalumni.hk\/wordpress\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.curtinalumni.hk\/wordpress\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.curtinalumni.hk\/wordpress\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.curtinalumni.hk\/wordpress\/wp-json\/wp\/v2\/comments?post=195"}],"version-history":[{"count":15,"href":"https:\/\/www.curtinalumni.hk\/wordpress\/wp-json\/wp\/v2\/pages\/195\/revisions"}],"predecessor-version":[{"id":1041,"href":"https:\/\/www.curtinalumni.hk\/wordpress\/wp-json\/wp\/v2\/pages\/195\/revisions\/1041"}],"wp:attachment":[{"href":"https:\/\/www.curtinalumni.hk\/wordpress\/wp-json\/wp\/v2\/media?parent=195"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}